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Can I Get Unwired?

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Organise A Demonstration

If you'd like an in-house demonstration of how the Unwired service works, make an appointment here.

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Frequently Asked Questions

Complaints

  • I have a complaint - who do I talk to?

    You can register complaints or concerns by calling Unwired Customer care on
    1300 761 881. If the matter is not resolved right away you can escalate the matter either over the phone or by submitting your concerns in writing to Unwired. This can be done by email to unwired@unwired.com.au.

    The appropriate person will then respond and attempt to resolve the issue.

    If you are unhappy with Unwired's response you can escalate your concerns to the Telecommunications Industry Ombudsman.
    TIO: http://www.tio.com.au/

    The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia who have unresolved complaints about their telephone or internet services.