Please note: To view the design of this website, you need a browser that supports web standards. The content of this site is accessable (with no formatting) to any browser.
Skip to the content of this page

Can I Get Unwired?

To check if Unwired is available in your street, enter you details below:




Organise A Demonstration

If you'd like an in-house demonstration of how the Unwired service works, make an appointment here.

Organise a demo

Quick Checks

Modem Diagram

Before contacting Support, please check the following:

Power

The indicator lights on the front of the modem provide valuable information about its operation. They change colour to designate the state of the items they represent. Below is a table and picture showing the indicator lights and what they represent.

Ensure power is turned on by checking the power indicator light is green. If you are using the battery, remove the battery and replace, then ensure the battery light is off indicating it is fully charged. If the battery light is yellow it is charging, or if it is red it is less than 20% charged.

Cables

Ensure that all cables are firmly in place from the computer to the modem. For ethernet modems, check that the lights at the actual port are flashing.

Signal Strength

To ensure that you are receiving maximum signal strength to your modem, change the position of the modem until the signal light is green.

Signal Strength Indicator (SSI)
Constant green Excellent signal
Constant yellow Strong signal
Constant red Good signal
Flashing red No signal
Battery Indicator
Constant yellow Battery charging
Constant red Battery is less than 20% charged
Flashing red Battery is less than 10% charged
Off Battery is fully charged or not installed
Power Indicator
Constant green The modem is ON (AC or DC power)